Yassine, the DiRent employee was the best car rental service employee I have ever dealt with!

Friendly service, though there was some delay during the car return process. We eventually found another vehicle manager to return the car.

1. A Dacia Dokker is NOT mini car and has nothing similar with Kia Picanto (the advertised model). It's a business car. A pickup :-) At least it was new and diesel. 2. The pick-up location of diRent (parking lot #326) is practically impossible to find at 1 a.m. (no information at the airport, no one knows anything about diRent), luckily someone picked up the company phone and helped me find it (and even more luckily there was whom to buy a SIM card from at the airport, otherwise the 10-munute call in roaming would cost me over 50% the rental price). 3. Another call to someone in the company was needed to convince the diRent employee that 11 p.m. means 23:00. He wanted to write in the contract that I should return the car at 11:00 a.m., even though the booking read 11:00 p.m. Apart from that everything was OK.

There was one poor guy doing his best, with angry Russian customers before me and a car for us that we did not order. Poor information on where to find the car. The cooling system worked badly over time, but overall it was an OK experience