Pleasant and quick rental process

The car was great, the very best price! But, shuttle service at Ft Lauderdale airport To pick up car was nonexistent. No one answered the phone, voicemail not working, and I ended up having to take a taxi to pick up the car from Green Motion. Drop off was much better.

When we arrived at the airport we discovered there was no car available to us and we have been given no notice… Not by phone and not by email. After spending an hour and a half trying to find an available car we gave up after multiple wrong numbers and green motion car rental company never bothering to pick up the phone. This is the worst experience I have ever had and would never consider using your service again and will make sure everybody knows what an awful experience this was for us.

I was unhappy with the customer service as I was quoted with one price upon booking and when I arrived at the counter they made me take insurance that they said was not on my policy. After calling my insurance agent he said that he had never heard of being forced to take that. Then they “recommended” that I buy the sun pass for tolls saying we couldn’t pay for them on the highway. This is not the case, they just don’t take cash. Therefore, we spent $69 on sunpass when in actuality our tolls probably cost a total of $10.

They gave extremely terrable car . They charge 90$ insurance even if you have full covered insurance. This car rental is scam

Dislike: Easy car rentals offers insurance on the booking but does not apply to US or PR only international because it is a third party not with green motion directly.