Excellent Rental / Excellent Value

Thrifty and Dollar share the same venue and office. We arrived at midnight and there were two other customers ahead of us. We waited for about an hour to get the car. It seemed the system was down that day, so everything had to be processed manually, which caused the delay.

Insurance is very important, and I got an upgrade. Language proficiency is also crucial.

A terrible experience!!! I don't understand why the so-called prepayment with basic insurance is completely irrelevant when you arrive. You are forced to add so-called local insurance which doesn't even cover personal injury. Although I eventually resolved it after arguing, how many clueless fellow countrymen got scammed?! In the end, the total cost of my rental was: 6 days rental with basic insurance prepaid for 1055 RMB or 143 USD (personal third-party liability insurance 20 USD per day, full tank of gas 35 USD, taxes). I won't choose this rental agency again. There are two different pricing systems for domestic and international! There's no guarantee or sense of security at all!

Kia をレンタルしました。ブレーキの効きが少し甘い感じでした。あとは快適でした！

The counter staff on check in at the site were busy joking and talking amongst themselves all the time. The man just asked me to punch the accept buttons on the check in screen, without explaining anything. Only later I found out that he had included many extras which I did not need, and cost me another 400 dollars extra. No explanation, nothing!! Never with Thrifty again

You have to instruct the staff of the rental car agencies not to fool the passengers, who are anyway exhausted after a long flight. They incorporate a lot of extras without informing the clients.