Excellent Rental / Excellent Value

The service attitude was excellent, without aggressively pushing additional fees. The price for a full tank of gas was reasonable. The car was in good condition and the return process was simple and quick.

The neighboring Dollar counter had a long queue, while Thrifty had no line at all. They are the same company, and the price for convertibles is the same. We booked a Mustang but were given the latest model Camaro instead. The navigation system inside was Hertz's, which this company might not have, so they probably borrowed it from someone else. It was quite bothersome to fit large luggage in a convertible. For the two of us, we ended up placing three bags on the second row and closing the roof, then fitting another one in the trunk.

Got my car upgraded however i was not aware of tax and some other charge that was made to my card after return and i ended up paying more than i planed to. definitely will never upgrade again with thrifty.

The car oil change light came on during my rental.... I think they should have better knowledge of when to change the oil of their vehicles.... fortunately there was no problem with the car.

Best price for sure.

Like: Our Corolla equivilant was a Hyundai Accent. Great gas mileage (40 mpg+) but struggled gettin up hills.
Dislike: Was told to have vehicle back at 11:30 but charged an extra hour when we returned at 11:40. Most companies give a 1 hour grace period.