Excellent, cost effective, professional trouble free service
J.Stanger
Australia
Reviewed: Sun, Mar 1, 2020
About Apex:10.0/10
Very professional and friendly service. I would personally like to thank Alan. Although it took a little longer thanI would have liked to queued, to get to the desk. When I got to Alan, he was excellent in completing his role swiftly and I was further fortunate when I dropped off the car and Alan further organised the drop off, and shuttle to the airport.
About QEEQ:10.0/10
Very professional and friendly service.When I had to extend the use of the car, it was so easy to do so by phone, and I did not have to worry about a thing.
Apex Car Remtal actually took ( nit blocked) $2750 bond out of credit card “as I lived within 200 km of the Apex office” - this was certainly not made clear in the booking info. This was to be returned after returning the car. I returned the car the same afternoon. After 3 days the $2750 is still not back in my account. I enquired. They said the refund can take 3-5 working days! They also did not tell me that! Terrible experience. Will never recommend this company .
We got an upgrade for the Hyundai accent at that moment was not available
About QEEQ:10.0/10
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Customer Service
Excellent, cost effective, professional trouble free service
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