Overall it's okay. During the trip, the front windshield got a small chip from a stone on the highway, but it didn't affect the drive. The customer service was not very professional—after explaining the situation, they asked me to report it to the police, but later I was told I could register it online following the instructions on the phone.

Good.

Thrifty’s LAC office is closed due to covid. They didn’t say so on the reservation. Thrifty had a sign that said they were closed, but didn’t tell me I needed to go to Hertz to pick up the car. Better communication would be helpful!

Stop making me sign in every time I use the app! Remember me!!!!