After landing at the airport, taking the shuttle bus to the rental car building was very convenient. The car pickup process was quick, and the verification was efficient.
“A bit of a faff to begin with, but we got there in the end!”
About Thrifty:6.0/10
Even though the counter staff were extremly friendly and helpful initially when we arrived to pick up the car, I am not sure why we were told to go and get the convertible if they knew there wasn't one available.
About QEEQ:10.0/10
I got in touch with QEEQ to try and assist with my problem and to be fair to them, they did absolutely everything they could to help change the car to what we had ordered - and they managed to get a replacement the next day, so very happy with QEEQ's service!
There are hidden charges. If you don’t ask, they’ll add a bunch of random extras like insurance, towing, and toll fees, and ask you to sign. Do not listen to the store staff's upselling. Many of these are already paid for on QEEQ, just tell them you want zero extras.
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