From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3244333263
logo_img

Good company, awful car model.

Reviewed: Sun, Dec 22, 2019
About Firefly: 9.7 /10
The service of counter and garage staff was courteous and efficient. My only complaint was with the vehicle. I reserved a Fiat Panda or equivalent. Unfortunately Firefly didn’t have any cars in that class and they tried to give me a much larger car, which was definitely not useful to me. We compromised on a Fiat Cubo, which has to be one of the worst designed vehicles ever. Because of the front dash construction, with the seat pulled up to accommodate a smaller woman, I could barely fit my leg underneath in order to reach the clutch with my foot. It was virtually impossible to find a comfortable seat position. The vehicle was too heavy and did not handle well , and the clutch was not at all smooth to operate. All in all, I would never take this model again on a future rental. They should remove it from their fleet.
About QEEQ: 10.0 /10
Economy | Fiat Panda or similar

Relevant Reviews on Firefly in Italy

Harley Marcellus

View more >
Reviewed: Sun, Oct 1, 2017
About Firefly: 10.0 /10
The car was very clean, easy to drive, and great overall.
About QEEQ: 10.0 /10

D.Smith

View more >
Mini | Ford Ka 2 Doors or similar
Reviewed: Wed, Jul 3, 2019
“Time consuming car collection”
About Firefly: 8.7 /10
The 1 member of staff was very friendly, however waiting time was unacceptable due to there ONLY being 1 member of staff.
About QEEQ: 10.0 /10

V.Patel

View more >
Full Size | Ford Fusion or similar
Reviewed: Mon, Jun 17, 2019
“No assistance!”
About Firefly: 8.7 /10
Although the scores reflect positively on Firefly, they are very misguiding to my experience with them. We had a situation where the valet service we used to park the car had lost our key. No 24 hour line to call and no help offered. We were fortunate the valet staff went above and beyond to help getting us back to our hotel and carry on our plans the following morning by offering to be our 'taxi' until the key was returned which they chased up. Firefly offered no assistance at all nor showed any concern that a key to one of their vehicles was missing.
About QEEQ: 10.0 /10

M.Lenza

View more >
Full Size | Ford Fusion or similar
Reviewed: Sun, Jun 9, 2019
“Avoid like the plague”
About Firefly: 4.0 /10
The car I booked was much bigger than the one given. When I challenged staff they were not interested other than to want to charge me more for the bigger car!!!!! .......crazy and I will not use you again

K.Toor

View more >
Full Size | Ford Fusion or similar
Reviewed: Tue, Jun 4, 2019
“Average service and car, pricing good”
About Firefly: 7.3 /10
Car could have been cleaner. Pick up que took too long.
About QEEQ: 8.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!