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Live chat Email us Service Code: 7006469264
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Good company, awful car model.

Reviewed: Sun, Dec 22, 2019
About Firefly: 9.7 /10
The service of counter and garage staff was courteous and efficient. My only complaint was with the vehicle. I reserved a Fiat Panda or equivalent. Unfortunately Firefly didn’t have any cars in that class and they tried to give me a much larger car, which was definitely not useful to me. We compromised on a Fiat Cubo, which has to be one of the worst designed vehicles ever. Because of the front dash construction, with the seat pulled up to accommodate a smaller woman, I could barely fit my leg underneath in order to reach the clutch with my foot. It was virtually impossible to find a comfortable seat position. The vehicle was too heavy and did not handle well , and the clutch was not at all smooth to operate. All in all, I would never take this model again on a future rental. They should remove it from their fleet.
About QEEQ: 10.0 /10
Economy | Fiat Panda or similar

Relevant Reviews on Firefly in Italy

Clark House

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Reviewed: Fri, Jan 27, 2017
About Firefly: 2.0 /10

Jan

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Economy | Opel Corsa or similar
Reviewed: Sat, Nov 23, 2019
About Firefly: 7.7 /10
they advised me to park the car in private parking only, that was a very good advice.
About QEEQ: 10.0 /10

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Full Size | Ford Fusion or similar
Reviewed: Tue, Aug 27, 2019
“Didn’t get the car we thought we would but we were kind of expecting this.”
About Firefly: 6.7 /10
Customer service was good.
About QEEQ: 7.0 /10

S.Stratford

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Full Size | Ford Fusion or similar
Reviewed: Sun, Aug 25, 2019
“Don’t always choose the cheapest!”
About Firefly: 6.0 /10
I reserved a ‘full size’ car. I was given an Opel Astra and told this is the biggest car they do. An Astra is not a full size car. I was expecting a Mondeo ( Fusion ) sized vehicle. We managed because they had nothing else to give me.
About QEEQ: 8.0 /10

Hammy hamster

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Full Size | Ford Fusion or similar
Reviewed: Tue, Jun 4, 2019
“First class”
About Firefly: 9.3 /10
Service was very good counter staff was professional and friendly
About QEEQ: 10.0 /10
It all went very well no problems at all

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