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Live chat Email us Service Code: 3971449125
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Reviewed: Sun, Dec 22, 2019
About Aucar: 9.3 /10
Car rental company did not have the specific car Audi Q5, even though booking says it is for specific car model. Nevertheless, counter staff offer free upgrade to Q7. Although he was holding the Q7 car key, but he cannot locate the Q7 in the car lots. In the end, I settled for a Volvo XC60 parked just right outside of the reception. To my surprise, the counter staff just blank out the printed text “Audi Q5” with correction tape on my rental agreement paper! And write over it “XC40”! He reasssured me this is fine. Now I know why the Q5 and Q7 are missing from the car park lot.
About QEEQ: 8.0 /10
Small SUV | Audi Q5 Guaranteed model

Relevant Reviews on Aucar Aucar Mel airport

Lena Saxton

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Reviewed: Sat, Apr 27, 2024
About Aucar: 6.0 /10
The return of the AU$200 deposit has been slow, needs to improve efficiency!
About QEEQ: 8.0 /10

Marvin Curme

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Reviewed: Sat, Aug 6, 2022
About Aucar: 2.0 /10
The contract has hidden clauses and charges high service fees. They secretly deduct from the pre-authorization after returning the car. This is a very dishonest car rental company.

Nydia Huntington

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Reviewed: Sun, Apr 7, 2019
About Aucar: 10.0 /10
Picked up from the airport, signed the contract at the store.
About QEEQ: 10.0 /10

Mag Helin(a)

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Reviewed: Fri, Mar 1, 2019
About Aucar: 10.0 /10
Very satisfied. I'd like to emphasize that I had two flat tires on the Great Ocean Road. We were a group of five, including adults and children. Although I had full insurance, the local service only towed the car but didn't transport people. It was already past 6 PM and getting dark, so we were very anxious. Fortunately, the rental company sent someone with spare tires to rescue us after more than three hours. We are really grateful to them.
About QEEQ: 10.0 /10

J.Prencel

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Economy | Toyota Yaris or similar
Reviewed: Wed, Mar 27, 2019
“Booking through Easy Rent Car was stress free, however would never book with Aucar again.”
About Aucar: 6.3 /10
Highly disappointed with Aucar. Car stank of cigarette smoke, despite the no smoking sign, the car was in very very poor condition with bumps and scratches, and the extra fee ($15) for going through tolls was just unnecessary and too large. Will not book through again.
About QEEQ: 10.0 /10

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