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Live chat Email us Service Code: 6262270217
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Reviewed: Mon, Apr 23, 2018
About Aucar: 6.0 /10
When returning the car in the morning, no staff was present at the rental office. We waited for 10 minutes for someone to return from the airport and they prioritized helping a new customer first. The entire process from arriving at the office to finishing the return took half an hour. As a result, we barely made it to our flight after handling tax refunds, baggage check, and security. The rental office was informed of our return time in advance, so they should ensure enough staff during busy hours.
About QEEQ: 10.0 /10

Relevant Reviews on Aucar Aucar Mel airport

Edwina Bloor

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Reviewed: Wed, Jun 25, 2025
About Aucar: 2.0 /10
The handling of accidents was inadequate. The rental company did not provide insurance or assistance hotline for rescue, so I had to bear the transportation costs myself in case of an accident. Additionally, no invoice was provided after charging the excess fees for the accident.

Donna Beard

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Reviewed: Mon, Jan 15, 2018
About Aucar: 8.0 /10
It's acceptable.
About QEEQ: 8.0 /10

Larry Bryan

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Reviewed: Wed, Mar 13, 2019
About Aucar: 8.0 /10
The store is outside the airport. Called staff to pick us up; the shuttle service was prompt.
About QEEQ: 10.0 /10

p.tamang

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Large SUV | Ford Territory 7 Seats or similar
Reviewed: Fri, Dec 13, 2019
“Was a good trip.”
About Aucar: 8.7 /10
They have good options on car to select from.
About QEEQ: 10.0 /10
It is an easy booking from EasyRentCars.

K.Francombe

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Economy | Nissan Micra or similar
Reviewed: Sat, Mar 2, 2019
“Inappropriate vehicle offered as an “upgrade””
About Aucar: 5.3 /10
Told I had an “upgrade” to a Jeep Cherokee which had serious damage to the left hand side of the vehicle. Stated I wanted a small car not a damaged SUV and informed they had no small cars and gave me a Hyundai. This car had serious understeer, accelerator would not engage when accelerating from stand still for 5 to 10 seconds then it would lurch forward. had only 1/4 of a tank. When I returned vehicle to “Tina” she said she would cover part of the fuel and knock $5 hire per day off. I would have much rather Ed the vehicle (or similar) that I had asked for and not had the condescending experience of being offered “an upgrade”. Car was not roadworthy for purpose and Tina, while giving a return, was still obnoxious with her attitude.
About QEEQ: 8.0 /10
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