From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8133907034
logo_img

Inappropriate vehicle offered as an “upgrade”

Reviewed: Sat, Mar 2, 2019
About Aucar: 5.3 /10
Told I had an “upgrade” to a Jeep Cherokee which had serious damage to the left hand side of the vehicle. Stated I wanted a small car not a damaged SUV and informed they had no small cars and gave me a Hyundai. This car had serious understeer, accelerator would not engage when accelerating from stand still for 5 to 10 seconds then it would lurch forward. had only 1/4 of a tank. When I returned vehicle to “Tina” she said she would cover part of the fuel and knock $5 hire per day off. I would have much rather Ed the vehicle (or similar) that I had asked for and not had the condescending experience of being offered “an upgrade”. Car was not roadworthy for purpose and Tina, while giving a return, was still obnoxious with her attitude.
About QEEQ: 8.0 /10
post image
post image
post image
post image
Economy | Nissan Micra or similar

Relevant Reviews on Aucar Aucar Mel airport

J.masson

View more >
Medium SUV | Jeep Compass or similar
Reviewed: Mon, Jul 27, 2020
“Deal of the year 2020 for car rentals”
About Aucar: 10.0 /10
good cars !!!
About QEEQ: 10.0 /10
good website and amazing services

View more >
Intermediate | Toyota Camry or similar
Reviewed: Sun, Dec 29, 2019
About Aucar: 7.0 /10
They don't actually have Toyota Camry. We got another smaller car instead. Lucky that it was clean.
About QEEQ: 7.0 /10

S.Chan

View more >
Full Size Van | KIA Carnival or similar
Reviewed: Tue, Aug 13, 2019
“Needed to be improved!”
About Aucar: 5.7 /10
Cars not ready to rent.

H.BEVAN

View more >
Large SUV | Ford Territory Guaranteed model
Reviewed: Mon, Mar 4, 2019
“Excellent value for money”
About Aucar: 9.7 /10
The rent was such good value I was a little concerned. Some reviews on other sites were raised caution but we found Aucar to be an excellent provider. The pick up situation wasn’t the easiest but for the cheaper price you’ll always get off-airport companies! the van came to pick us up after 20mins or so and insisted we used kids car seats, which I found a professional and caring touch. The car we had matched what we’d booked perfectly (large SUV- the company seems to specialise in them, there were loads!) and was clean and tidy. Whilst loading my wife needed to breastfeed. Without asking one of the staff came over to ask if she needed anything to assist her, which is a really nice touch. The staff took photos of the car in my presence and emailed them to me for evidence - nice smart and modern touch. After rent the handover process was quick and the staff apologised for the delay getting us to the airport, even though it was only 5mins. In summary we had an excellent car and the staff were professional, efficient and courteous. The value was excellent and I’d recommend giving Aucar a go.
About QEEQ: 10.0 /10

Evan

View more >
Intermediate SUV | Mitsubishi Outlander or similar
Reviewed: Sat, Mar 17, 2018
“Happy AU car rental”
About Aucar: 9.6 /10
Like: Fast friendly service

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Know our privacy policy - you can easily unsubscribe any time!