Car was very dirty. Milleage are very high around 160K It quite stressful to drive, No comfort at all. The steering you need to hold tight all the time otherwise it will bring you to hell.

Car rental company did not have the specific car Audi Q5, even though booking says it is for specific car model. Nevertheless, counter staff offer free upgrade to Q7. Although he was holding the Q7 car key, but he cannot locate the Q7 in the car lots. In the end, I settled for a Volvo XC60 parked just right outside of the reception. To my surprise, the counter staff just blank out the printed text “Audi Q5” with correction tape on my rental agreement paper! And write over it “XC40”! He reasssured me this is fine. Now I know why the Q5 and Q7 are missing from the car park lot.

I had booked a Nissan Qashdai prior to my trip, for sure i noted that i may not get Nissan Qashdai as the rental car platform already stated the car may differ due to the demand. Nonetheless, i get a Holden Captiva Old Car without any reverse camera or USB port. After lodged complaint, they change Suzuki Vitara to me with the more than 110K km mileage. I did not see any Nissan Qashdai or better car at their shop. Probably they are using Nissan Qashdai photos with cheapest price to misleading customer. Not recommended.

Like: The affordable price of the car is the major factor and the condition of the car is wonderful. The seats were comfortable for long distance traveling and I have no complains. Best car I have hired so far.
Dislike: The attitude of some staff was not friendly, whereas the one that receive the car from us is very nice.

Like: Just to spend time with family.
Dislike: Hot one day,cool the next.