Good service the only inconvenient was the drop off not clearly reported

The service attitude was excellent, and although I rented a small car, they provided an SUV.

Had to pay an extra 45 euros because I checked in after midnight, but it was due to waiting for the previous customer to finish their procedure.

No invoice available, bad service. Downloading invoices online never works, rubbish system.

Very good

Car was in good state and easy to find. Return was easy BUT we had to wait 1h40m to collect our car. Staff at the desk were extremely helpful and kind, but two people can hardly deal with twenty customers in a reasonable time. And I understand it is always like this in the evening. The counter is seriously understaffed.