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Live chat Email us Service Code: 8747499343
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Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Yale Valentine

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Reviewed: Sun, Jan 19, 2025
About Europcar: 8.0 /10
Overall satisfied, but encountered an issue with the car not starting before switching vehicles, which was a bit frustrating.
About QEEQ: 8.0 /10

Rodney Raman

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Reviewed: Mon, Jul 17, 2017
About Europcar: 10.0 /10
The car rental office is right at the airport, very easy to find once you exit. The counter staff were very friendly and the paperwork was processed quickly.
About QEEQ: 10.0 /10

D.van Driel

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Tue, Aug 13, 2019
“Highly recommended”
About Europcar: 9.3 /10
Very clean. New
About QEEQ: 10.0 /10
Great value and easy booking

t.luojunfenge

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Reviewed: Thu, May 30, 2019
“very good”
About Europcar: 8.0 /10
good
About QEEQ: 10.0 /10
good

C.Long

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Compact | Vauxhall Astra or similar
Reviewed: Mon, Aug 27, 2018
“Overall good service and helpful staff.”
About Europcar: 9.2 /10
Like: Polo was easy to drive. Great and smooth trip and GPS was much needed.
Dislike: When picking up car, it was not parked at the slot mentioned. Had to ask for help.

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