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Search for Europcar Car Rentals in London

Excellent car but staff services could be improved

Reviewed: Wed, Dec 18, 2019
About Europcar: 7.3 /10
The car was in an excellent condition and enjoyed the ride throughout our journey. However, the staff on duty for the pick up day arrived almost an hour later than the opening hours which is supposedly to be 8am. Also, the staff got quite annoyed when he was upselling additional insurance even I have mentioned it many times I have bought addtional coverage. This has overall delayed our journey out of London.
About QEEQ: 10.0 /10
Well done and keep up the good work!
Opel Zafira 7 Seats image
Europcar
London
United Kingdom
Mini Van | Opel Zafira 7 Seats or similar

Relevant Reviews on Europcar in United Kingdom

Esther Katte

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Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Wed, Jan 24, 2018
About Europcar: 4.0 /10

Geraldine Evan

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Europcar
London
United Kingdom
Reviewed: Sun, Jul 19, 2015
About Europcar: 8.0 /10
The service was good and the vehicle description was accurate, but they didn't let me see the car first. I didn't know if a compact car would fit all my luggage, so I had to upgrade. Nobody came to help me with the car, and there was no explanation about the car's condition. Since I don't speak any English, my daughter had to find someone to show us how to use the car.
About QEEQ: 8.0 /10

K.Wright

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Mini | Fiat 500 or similar
Europcar
Inverness Airport(INV)
Inverness
United Kingdom
Reviewed: Mon, May 30, 2022
“Straight forward, stress free, simple and superb.”
About Europcar: 10.0 /10
Fantastic friendly service and great car.
About QEEQ: 10.0 /10
Easy to navigate, book and kept fully informed. Great experience.

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Compact | Volkswagen Golf or similar
Europcar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Fri, Aug 16, 2019
“Easy to book but long delays at the counter in Manchester”
About Europcar: 10.0 /10
There was a long queue at pick up and I had to wait over an hour to collect my car.
About QEEQ: 10.0 /10
No problems at all.

A.Hamdard

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Compact SUV | Nissan Qashqai or similar
Europcar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sun, Jun 9, 2019
About Europcar: 10.0 /10
Excellent customer service very friendly people and desk
About QEEQ: 10.0 /10
Excellent customer service very friendly

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