Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.

B.Acampa

Germany

Reviewed: Wed, Dec 11, 2019

About Hertz: 7.0 /10

Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process. The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German. I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.

About QEEQ: 10.0 /10

Smooth and friendly process as usual.

Hertz

Munich

Germany

Small SUV | Opel Crossland X or similar

1 days rental

Relevant Reviews on Hertz in Germany

Hazel Cook

Germany

1 days rental

Reviewed: Thu, Jul 25, 2019

About Hertz: 2.0 /10

Scam company, they said the deposit would be refunded

Stanley Dillon

Germany

1 days rental

Hertz

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Thu, Apr 25, 2019

About Hertz: 10.0 /10

There weren't many people in the queue in the morning. The staff lady was very considerate and gave me an XC90 (I had originally booked a GLE).

Jared Swift

Germany

1 days rental

Reviewed: Tue, Jun 26, 2018

About Hertz: 4.0 /10

I wasn't very satisfied. I booked a V40, but they told me it wasn't available and replaced it with a Ford Mondeo. They also charged me for the GPS which cost 1000, while the car rental was just 1500. How can I not complain about this?!