Mieux que notre propre voiture

Satisfied

Rented a car in Avignon, and it was exceptionally good. The car had 60,000 kilometers but was extremely smooth to drive, especially on the way to Sainte-Croix Lake. It performed excellently on the downhill roads back to Cannes, even with narrow and winding paths.

The provided car did not match the one I reserved. The description mentioned it could fit three suitcases, but it could only fit one 24-inch and one 20-inch suitcase. They kept trying to upsell me on a car upgrade and insurance. The car had many scratches on the driver's door.

Took some time.

Picking up the car was quite troublesome. The first time, I wasn't even attended to because I arrived before the specified time (Is this common in downtown Paris stores?). The second day, since I refused to buy Europcar’s expensive full insurance, they gave us the smallest car in the same category. We had a lot of people and luggage, and despite repeated discussions, there was no resolution. Even when I asked the rental company for help, there was no progress. Meanwhile, larger cars of the same category were parked in the garage.