Less for the Best

Fair enough.

The car rental service was excellent, with no additional upselling.

Car was well below expectation. This was our 2nd time booking with europcar. The first car that was offered to us was old, damaged exteriors, and the tank was half full. Headed back to the counter to request another car and was told there's no car in same catergory. They all they could do is to fill up the petrol of the old car or if we would like to upgrade with 10 aud/ day. We ended up requesting if we could just get another car that was just returned, and thankfully they allowed us to. So, the whole process of getting a decent car was near an hour, meaning we are an hour behind our schedule and had a bad start for our 3 days trip.

Awesome platform that guarantee the lowest price. Does help us rebook if the prices lowers down and awesome customer support

Excellent car and good rate. REALLY ANNOYED at being billed over $20 for providing the drivers licence of my wife and not being told we would be CHARGED FOR A SECOND DRIVER BEING REGISTERED - even if she didn't drive the car. This was DECEPTIVE practice.

Counter after the departure hall not open even at 7am. (Other counters are mostly open). Need to walk more than 500 - 800 meter to another pick up counter. Inconvenient for those with heavy luggage.