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Live chat Email us Service Code: 9112365262
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Europcar, Gold Coast Coolangatta Airport Car Rental

Europcar 3000+ ratings, 28 reviews

Gold Coast, Queensland, Australia

8.5 / 10 Very good

Europcar - Gold Coast Coolangatta Airport Information, Car Rental Instructions & Policies

Address

TERMINAL BUILDING, GOLD COAST AIRPORT, 4225, GOLD COAST, QLD, AUSTRALIA

Telephone

+61755693370

Pick-up Instructions

The Europcar - Gold Coast Coolangatta Airport car rental location is in terminal

You can walk to the counter of Europcar - Gold Coast Coolangatta Airport car rental.

The Europcar counter is located within the airport terminal in the Arrivals area, near the domestic baggage collection carousels.

Drop-off Instructions

To return your hire vehicle, stay in the right hand lane and follow the car rental return sign's on Terminal Drive. Once you enter the carpark and the boom gate opens, Europcar is the first car rental company. Please park in any available Europcar parking bay.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -22:30
07:00 -22:30
07:00 -22:30
07:00 -22:30
07:00 -22:30
07:00 -22:30
07:00 -22:30

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
AUD 20030-60

Ds Ds3

Hyundai Tucson-4wd

Toyota Kluger Hybrid

Chevrolet Tahoe

Mini Cooper Automatic O Similar

Nissan Leaf

Vw T-roc Cabrio

Chevrolet Bolt

Polestar 2

Mercedes-benz Cla

Audi Q3

Peugeot 2008 Or Similar

Audi A6

Tesla Model X

E Class Cab

Ford Taurus

Show more >

Ds Ds3

Hyundai Tucson-4wd

Toyota Kluger Hybrid

Chevrolet Tahoe

Mini Cooper Automatic O Similar

Nissan Leaf

Vw T-roc Cabrio

Chevrolet Bolt

Polestar 2

Mercedes-benz Cla

Audi Q3

Peugeot 2008 Or Similar

Audi A6

Tesla Model X

E Class Cab

Ford Taurus

Premium

Audi A4 Avant

Volvo Xc60

Genesis G70 Or Similar

Kia Carnival

To Rav4 Hybrid

Mercedes Gle Prestige

Aiways U5

Volvo Xc40

Toyota Proace Verso

Mercedes Gle

22 Seat Bus

Mercedes Benz Sprinter Van

Pack up ^
AUD 50030-60

Ds Ds3

Hyundai Tucson-4wd

Toyota Kluger Hybrid

Chevrolet Tahoe

Mini Cooper Automatic O Similar

Nissan Leaf

Vw T-roc Cabrio

Chevrolet Bolt

Polestar 2

Mercedes-benz Cla

Audi Q3

Peugeot 2008 Or Similar

Audi A6

Tesla Model X

E Class Cab

Ford Taurus

Show more >

Ds Ds3

Hyundai Tucson-4wd

Toyota Kluger Hybrid

Chevrolet Tahoe

Mini Cooper Automatic O Similar

Nissan Leaf

Vw T-roc Cabrio

Chevrolet Bolt

Polestar 2

Mercedes-benz Cla

Audi Q3

Peugeot 2008 Or Similar

Audi A6

Tesla Model X

E Class Cab

Ford Taurus

Premium

Audi A4 Avant

Volvo Xc60

Genesis G70 Or Similar

Kia Carnival

To Rav4 Hybrid

Mercedes Gle Prestige

Aiways U5

Volvo Xc40

Toyota Proace Verso

Mercedes Gle

22 Seat Bus

Mercedes Benz Sprinter Van

Pack up ^
AUD 50030-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master, DinersClub, AMEX

Visa Master DinersClub AMEX

JCB,Discover,UnionPay are not accepted.

Car rental with debit cards is also accepted and listed as below: Visa, Master

Visa Master

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Phillip Island, Kangaroo Island, North Stradbroke Island, South Stradbroke Island, Mornington Peninsula
The only vehicles permitted to travel on unsealed roads are the following FFAR, KPGE, SFDR, PFAR, FFAM, SFBR, SFBD(SUV modles and PICKUP modles)and then ONLY if Unsealed Road Cover has been purchased. An unsealed road refers to a constructed or formed road that is not sealed with a hard material, such as tar, bitumen or concrete. Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line unless Snow Cover has been purchased.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water. Vehicles are permitted to travel to the below islands only: • Kangaroo Island • Stradbroke Island • Magnetic Island • Bribie Island • Phillip Island • Bruny Island

Not allowed:

Taking rental cars to the Australian islands that are not listed in Conditional is not allowed.

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Coolangatta Airport

Railway Stations

10.3 mi from Robina Train Station

20.6 mi from Helensvale Train Station

28.9 mi from Ormeau

CHECK RATES
Map view of Europcar Store Location
coordinates: -28.1657 153.509

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points: 8.5 / 10 Very good

  • Vehicle condition: 4.7
  • Vehicle cleanliness: 5.2
  • Spaciousness: 4.6
  • Counter staff: 4.7
  • Pick-up location: 5.0
  • Drop-off location: 5.1
  • Pick-up time: 0-10 mins
  • Drop-off time: 0-10 mins
  • Shazza

    Gold Coast

    9.2 /10 Excellent

    Reviewed: Sunday, October 22, 2017

    Like: We reserved a Mitsubishi ASX as we are considering perchasing one and thought it would be a good opportunity to test drive one. There wasn’t one initially available however the staff member serving me pulled some strings to get me one so overall very happy.
    Dislike: N/A
    Read More >
  • Nadine

    Gold Coast

    10 /10 Excellent

    Reviewed: Friday, November 24, 2017

    Like: Staff were friendly at both pick up and drop off. Car was in great condition and very clean. Super fuel efficient too which was a bonus! Stayed a week and didn't even use $80 worth of fuel with LOTS of driving! Have used Europcar before and wouldn;t hesitate to use them again
    Dislike: Nothing, systems are good, staff are great, prices are awesome!
    Read More >
  • N.FREW

    Gold Coast

    10 /10 Excellent

    Reviewed: Saturday, June 23, 2018

    Like: Repetionist very friendly and helpful
    Read More >
  • Manish Dhawan

    Gold Coast

    9.4 /10 Excellent

    Reviewed: Wednesday, July 18, 2018

    Like: very convenient pick up and drop off. Car was available at the airport rather than another terminal location so you almost walk out of the airport and the car park is there.
    Read More >
  • C.Lee

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Tuesday, April 9, 2019

    service was good as expected. some difficulty finding the vehicle in the car park
    Read More >
  • Swarook Krishnan

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Tuesday, May 21, 2019

    I was charged an insurance amount as much as the rental amount still with an excise of 550$
    Read More >
  • R.Egan

    Gold Coast

    9.3 /10 Excellent

    Reviewed: Friday, June 14, 2019

    Long wait at counter to pick up vehicle
    Read More >
  • E.Allan

    Gold Coast

    7.7 /10 Good

    Reviewed: Monday, August 19, 2019

    The vehicle provided was not equivalent size requested. I was very disappointed with the vehicle provided compared to what was requested.
    Read More >
  • James

    Gold Coast

    8.7 /10 Very good

    Reviewed: Sunday, September 15, 2019

    Long wait at pick up location. Only 1 staff available then a second was available after a while
    Read More >
  • A.Chung

    Gold Coast

    10 /10 Excellent

    Reviewed: Sunday, September 29, 2019

    Very good
    Read More >
  • M.Hudson

    Gold Coast

    7.7 /10 Good

    Reviewed: Friday, October 4, 2019

    Long Q at counter - short staffed
    Read More >
  • Anonymous

    Gold Coast

    8 /10 Very good

    Reviewed: Sunday, October 13, 2019

    Refund of deposit still not returned and they have not been contactable by phone. Pick up was long winded.
    Read More >
  • C.WONG

    Gold Coast

    8.7 /10 Very good

    Reviewed: Sunday, November 3, 2019

    Should give me the car I booked or similar
    Read More >
  • I.Song

    Gold Coast

    9 /10 Excellent

    Reviewed: Friday, December 13, 2019

    I booked corolla but got diffrent car and heard it's upgraded But car was not that comfortable to drive.
    Read More >
  • A.Hood

    Gold Coast

    6.7 /10 Average

    Reviewed: Friday, January 3, 2020

    We ordered an 8 seat van and had to make do with 2 4wd vehicles. It was very disappointing
    Read More >
  • Anonymous

    Gold Coast

    10 /10 Excellent

    Reviewed: Thursday, May 26, 2022

    Service staff was very detailed and good.
    Read More >
  • JC

    Gold Coast

    10 /10 Excellent

    Reviewed: Monday, January 16, 2023

    It was a great experience!
    Read More >
  • J.Nolan

    Gold Coast

    10 /10 Excellent

    Reviewed: Wednesday, August 9, 2023

    I got an MG ZS, a vehicle is standard far less than I had booked (Toyota CH-R). European control cluster annoying, would have been ok if it was a higher pedigree vehicle. The MG handled terribly (tramrailed over small bumps in road) although interior was nice-ish.
    Read More >
  • Ives Barton

    Gold Coast

    8 /10 Very good

    Reviewed: Monday, April 18, 2016

    The service staff this time were not as friendly as last time.
    Read More >
  • Aaron Ricardo

    Gold Coast

    10 /10 Excellent

    Reviewed: Tuesday, February 23, 2016

    All I had to do was provide a printed order to smoothly pick up the car. The store staff was very friendly! The car was new, and the interior was clean and odor-free! When picking up the car, all the scratches were marked on the diagram by the attendant beforehand.
    Read More >
  • Irene London

    Gold Coast

    10 /10 Excellent

    Reviewed: Saturday, February 28, 2015

    Extremely satisfied with this overseas car rental experience.
    Read More >
  • Bridget Moll

    Gold Coast

    6 /10 Average

    Reviewed: Tuesday, June 20, 2017

    Read More >
  • Gene Albert

    Gold Coast

    10 /10 Excellent

    Reviewed: Monday, October 9, 2017

    A very good rental company. Picking up and returning the car was very convenient.
    Read More >
  • Fanny Gibbon

    Gold Coast

    10 /10 Excellent

    Reviewed: Monday, October 9, 2017

    Satisfied
    Read More >
  • Luther Bruno

    Gold Coast

    4 /10 Average

    Reviewed: Sunday, May 6, 2018

    Read More >
  • Arlene Christopher

    Gold Coast

    8 /10 Very good

    Reviewed: Monday, February 25, 2019

    Did not check the car during pick-up and drop-off
    Read More >
  • Elliot Strachey

    Gold Coast

    10 /10 Excellent

    Reviewed: Monday, May 27, 2019

    The rental company is right inside the airport, and the process is very simple, especially the car return.
    Read More >
  • Norton Simpson

    Gold Coast

    10 /10 Excellent

    Reviewed: Friday, May 24, 2024

    Convenient, straightforward, and detailed.
    Read More >
  • Diana Coverdale

    Gold Coast

    6 /10 Average

    Reviewed: Tuesday, October 8, 2024

    Read More >
  • Ford Middleton

    Gold Coast

    4 /10 Average

    Reviewed: Friday, September 13, 2024

    Read More >
  • Ford Middleton

    Gold Coast

    10 /10 Excellent

    Reviewed: Friday, February 14, 2025

    The process was very smooth. They provided a hybrid Camry with over 10,000 kilometers, and the car was in excellent condition.
    Read More >
  • Dominic Harrington

    Gold Coast

    10 /10 Excellent

    Reviewed: Friday, May 2, 2025

    Very good
    Read More >
  • Bevis Motley

    Gold Coast

    2 /10 Poor

    Reviewed: Wednesday, May 21, 2025

    Read More >
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What's the address of the rental location?

TERMINAL BUILDING, GOLD COAST AIRPORT, 4225, GOLD COAST, QLD, AUSTRALIA

What is the Telephone Number?

+61755693370

How to Pick up from Branch or Car Park & After Hours Pickup Must-know?

The Europcar - Gold Coast Coolangatta Airport car rental location is in terminal

You can walk to the counter of Europcar - Gold Coast Coolangatta Airport car rental.

The Europcar counter is located within the airport terminal in the Arrivals area, near the domestic baggage collection carousels.

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

To return your hire vehicle, stay in the right hand lane and follow the car rental return sign's on Terminal Drive. Once you enter the carpark and the boom gate opens, Europcar is the first car rental company. Please park in any available Europcar parking bay.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 27.5 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    Nearby Coolangatta Airport

  • Railway Stations

    10.3 mi from Robina Train Station

    20.6 mi from Helensvale Train Station

    28.9 mi from Ormeau

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