Alpha Car Hire, Gold Coast Airport Car Rental

3% OFF

Best price car rental
Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Alpha Car Hire - Gold Coast Airport Information, Car Rental Instructions & Policies

Address

19B Ourimbah Rd, Tweed Heads NSW 2485

Telephone

+61755866900

Pick-up Instructions

The Alpha Car Hire - Gold Coast Airport car rental location is located out of the airport

1. Arrive at the rental location at 19B Ourimbah Rd, Tweed Heads NSW 2485. 2. Proceed to the reception desk for check-in. 3. Present your identification and reservation details. 4. Complete any necessary paperwork. 5. Receive your vehicle keys and instructions.

Drop-off Instructions

Please check with the branch staff about the return location and time

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -21:00	05:00 -21:00	05:00 -21:00	05:00 -21:00	05:00 -21:00	05:00 -21:00	05:00 -21:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

25 - 100 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Must-not:

Towards any Australian islands, taking rental cars crossing border is not allowed.

Excess

Collision Damage Waiver Excess:

AUD 5000

Theft Insurance Excess:

AUD 5000

Third Party Liability Insurance Excess:

AUD 5000

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from Coolangatta Airport

Railway Stations

11.6 mi from Robina Train Station

21.8 mi from Helensvale Train Station

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Leaflet

Map view of Alpha Car Hire Store Location

coordinates: -28.175654021485 153.52701061898

Guest Reviews

Total points： 9.0 / 10 Excellent

Vehicle condition: 0.0
Vehicle cleanliness: 0.0
Spaciousness: 0.0
Counter staff: 0.0
Pick-up location: 0.0
Drop-off location: 0.0
Pick-up time: 10-30 mins
Drop-off time: 10-30 mins

Eden Marion
Gold Coast
8 /10 Very good
Reviewed: Sunday, July 6, 2025
Business is good, but there aren't enough staff for reception. Overall, it's quite satisfactory.
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Ella Baldwin
Gold Coast
10 /10 Excellent
Reviewed: Sunday, July 6, 2025
Overall satisfied
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Mark Kathleen
Gold Coast
10 /10 Excellent
Reviewed: Sunday, July 6, 2025
Very satisfied
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Keith Wyld(e)
Gold Coast
10 /10 Excellent
Reviewed: Sunday, July 6, 2025
Very satisfied. As soon as I arrived at the airport, I saw the shuttle car that took me to the rental company. They gave me a Great Wall car, which I think might have been an upgrade.
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Queena Symons
Gold Coast
10 /10 Excellent
Reviewed: Sunday, July 6, 2025
Overall, it was very convenient. After arriving at the airport, just go to the coaches parking area on the far left and give them a call. The purple car is also very easy to spot. They only briefly ask about insurance and do not push it persistently. The pre-authorization was canceled quickly after returning the car.
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Walker Boyle
Gold Coast
8 /10 Very good
Reviewed: Sunday, July 6, 2025
Very satisfied.
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Beacher Eve
Gold Coast
8 /10 Very good
Reviewed: Sunday, July 6, 2025
Good
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Stanford Garcia
Gold Coast
10 /10 Excellent
Reviewed: Sunday, July 6, 2025
Overall, pretty good.
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Rock Mac-
Gold Coast
6 /10 Average
Reviewed: Sunday, July 6, 2025
The insurance from this Alpha car rental company isn't worth considering. After purchasing the insurance, the front desk presented a paper listing various exclusion clauses: no coverage for kangaroo collisions, out-of-pocket costs for small stone chips on the windshield, and so on. What's the point of paying for insurance then? If they had informed me earlier, I wouldn't have purchased it.
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Wade Young
Gold Coast
10 /10 Excellent
Reviewed: Sunday, July 6, 2025
Very satisfied! They gave us a brand-new MG!
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