The staff was professional and quite helpful. He was not hesitate to repeat the explanation for me. Also, the pick up location was quite a bit confusing but the drop off was quick and swift. Luckily, the staff suggested about the car insurance which put your mind at ease.

The overall process was quick and efficient. Although, you have to be very determined and precise with your booking since the booking modification will cost you a fortune.

Need to be more clear on the GPS device. It’s offered in the original quote so we expected to at least have an option to get one. At pick up no option was given to use a portable GPS device. Our only option was via an app on our Mobile phone device. When travelling we don’t always want to use our data roaming on our phones so a portable device is useful. Nowhere in the quote that it said it was not available. Was an issue at the start when no options given

No. All good

Average service. Not sure if it was because we arrived a bit early, but after completing the paperwork, the wait for the car was slightly long.

Staff at the counter who initially took our reservation was extremely rude and unfriendly, the car itself was great but he just made our experience terrible.