Big money saver!

Shuttle driver was the only good part of the transaction. One guy at the counter. Acted like he was doing me a favor by acknowledging me. Even asked if my insurance card was real. No professionalism. Rented a Corolla, but received a Jeep. Okay, but was assured the low tire light being on was no big deal, it's a sensor, "we go over all of our vehicles before they go out". 1/8 tank of gas - really? First stop is the gas station. Get out on the highway, lots of bugs. No washer fluid! Guess their version of going over a vehicle is much different than mine. Last time I will use Routes.

Distance to rental location is far and shuttle not frequent enough. We bought a Lyft ride to get there $22.00 and almost needed to Lyft again back to airport but the shuttle arrived just then.

Wish they had a place at airport.

My whole experience with the Orlando routes office was poor all around . The only good part about the experience was the driver who picked me up from the airport was very nice

Routes rental car was great.... but, i was lucky i remembered to bring my own insurance,... otherwise, most likely i wouldn't had been happy purchasing theirs.