This is the second time we’ve used Routes in Orlando and they’ve been great for us!
We’ve had great cars both times and gotten an amazing deal each time as well!
“Service similar to a low cost airline. You can fly but with many irritants”
About Routes:7.7/10
Had a tough time finding the location in the airport. The location is really not close to the airport and that added more time to pick up. I didn't get the Nissan Rogue as booked but a jeep which is technically an upgrade but inconvenient. The tank was half full which was always a problem for me as I didn't know how much to fill. The folks at the counter were friendly and so also the person who dropped us.
Waited 90 minutes to get car. Workers were rude and made little effort. They didn’t have my vehicle, so had to find me a new one which took additional time.
Had to wait about 10 minutes at MCO for the airport, and once we got to Routes it was another 10 minute wait, then I was on my way. Got a free upgrade. For the price I paid the overall experience was great.
Like: Great staff professional friendly and efficient
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