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Live chat Email us Service Code: 1845491035
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Rental agent was horrible

Reviewed: Tue, May 14, 2019
About Routes: 5.7 /10
Lady we set rental up with EXTREMELY RUDE, left us at counter 20 minutes, no explanation. Talking down to us entire time. VERY high pressured and RUDE
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Jun 27, 2019
About Routes: 10.0 /10
Time to pick up car was almost 1.5 hrs worst than I've ever experienced. The lady who assisted was very helpful and courteous. The cars were great condition and priced reasonable. The drop off service was great no wait time.
About QEEQ: 10.0 /10

Judith Tipton

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 30, 2019
“I will think twice about booking or renting even though prices were lower. Thank you.”
About Routes: 7.0 /10
Customer services was very poor. The staff was more concerned about finding a TV station (about 5 minutes scrolling Netflix) than helping waiting customers. Many customers were complaining about waiting over an hour for car and even for the shuttle. It was not opened at 6 am when customers arrived when it was supposed to be 24 hour service. Restroom (women's) was filthy and toilet a mess and I would not sit on it. The car lot itself was very disturbing and crowded and made me feel uneasy about my choice (first time). Cars crammed in everywhere on the grass and looked unprofessional.

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Apr 26, 2019
About Routes: 6.7 /10
SHOULD HAVE MORE SHUTTLE BUS IN BUSY TIME, SHOULD'NT HAVE TO WAIT FOR 30 TO 60 MINUTES
About QEEQ: 10.0 /10
GOT GOOD PRICE

J.SANCHEZ

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Mar 4, 2019
“Excellent”
About Routes: 9.7 /10
The waiting time in the airport could be better.
About QEEQ: 10.0 /10

Jack

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Feb 20, 2019
“10/10”
About Routes: 10.0 /10
Best customer service experience I had so far for a car rental. Everyone was so friendly and the ride was on time .
About QEEQ: 10.0 /10

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