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Never again with easyrentcars

Reviewed: Sun, Jun 2, 2019
About Routes: 7.7 /10
We booked a minivan but Routes did not have that available when we went to pick up our car. The best option they could give us was 5 seater SUV. Since we had already paid for car rental, we had no choice left. Poor service.
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Orlando Airport

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Sep 12, 2019
“Bad experience”
About Routes: 4.7 /10
Very poor customer service and very rude. Very long waits with only a couple of people in line. Wouldn’t recommend to anybody.
About QEEQ: 10.0 /10
Easy booking

J.Gisi

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Awful Customer”
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10

l.johnson

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Jan 30, 2019
About Routes: 10.0 /10
Reason for the long delay in getting the car I wasn't a where that they don't rent to Florida residents. The girl at the desk was helpful and explained they would have to hold a $1000.00 on a credit card which I did but not everyone would be able to do that.
About QEEQ: 10.0 /10

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 15, 2019
“Awesome”
About Routes: 10.0 /10
Great staff, very polite and helpful. They are not pushy like other places.
About QEEQ: 10.0 /10

D.McWilliams

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Economy | Kia Rio or similar
Reviewed: Sat, Jun 30, 2018
“I was very pleased with the service that was given.”
About Routes: 10.0 /10
Like: Pick up was the slowest part, but was good. Check in was fast. I received a free upgrade as what I had reserved was already taken. For as new as they are, things were smooth. The staff were polite and knew what they were doing.

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