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Search for Routes Car Rentals in Orlando

Awful Customer

Reviewed: Fri, Aug 23, 2019
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

c.overby

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, May 25, 2019
“Great!”
About Routes: 10.0 /10
The price, car, and the service were all excellent! Only complain is that Routes should open earlier, I had a 7 am flight and they do not open until 6am. Even so the staff quickly processed my return and took me to the airport.
About QEEQ: 10.0 /10

R.Gristchuk

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Apr 20, 2019
“Good experience”
About Routes: 7.3 /10
I waited 15-20 minutes at the airport for pickup and then 10 minutes over to Routes. I then had to wait there over an hour because there was only 1 representative. They overbooked and had no cars left so I was upgraded to a Jeep, however I had 120 mile drive to my final destination so the trip cost me more in fuel than it should have.
About QEEQ: 8.0 /10
Easy rent was perfect easy to use, no problems.

R.Kristensen

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Mar 8, 2019
“I was very pleased with the whole experience and definitely will recommend you guys as I have alrea”
About Routes: 10.0 /10
Yes but maybe another person at the counter
About QEEQ: 10.0 /10

C.Gurney

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Full Size Van | Dodge Grand Caravan or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Feb 26, 2019
“Outstanding Rental company”
About Routes: 9.7 /10
Brand new vehicle, very reasonable price. Less than 10 minutes of arrival we were on our way. Excellent service, extremely caring staff, pleasant, knowledgeable, and helpful. I will be recommending to everybody I know!
About QEEQ: 10.0 /10

B.Hansen

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Feb 22, 2019
“Great price and upgraded vehicle, but terrible pickup”
About Routes: 7.3 /10
Waited a LONG time to get the car. Apparently the employees were on break in the back room and couldn't be bothered by the long line at the desk.
About QEEQ: 8.0 /10

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