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Search for Routes Car Rentals in Orlando

Awful Customer

Reviewed: Fri, Aug 23, 2019
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

Bowen Carroll

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Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Aug 10, 2018
About Routes: 4.0 /10

Aggie

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jun 21, 2019
“Great!”
About Routes: 10.0 /10
Excellent!
About QEEQ: 10.0 /10
Really easy to rent a car :). Thank you for giving us a great deal.

M.Washington

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Feb 6, 2019
“ABSOLUTELY TERRIBLE SERVICE/SCAM ON PRICING BY ROUTE”
About Routes: 3.3 /10
The service was terrible. Agent made it extremely difficult for me even though I had rented with them previously. The paperwork provided stated I received a full tank of gas when in reality it was it was nearly empty when I received it. There was damage on the vehicle that the agent glossed over and attempted to not list. I was required to call my insurance company directly even though I was able to provide proof of full coverage that was required. I felt as if I was discriminated against and felt like they did everything within their power to up charge me or get me to cancel. For the second time I was informed the vehicle I reserved was not available and literally gave me the exact same story the previous rep told me as if it was scripted. I will be sure to let everyone know of my experience.

T.Colby

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jan 23, 2019
“The first employee was not very good at customer,service would not even let me use the phone The sec”
About Routes: 8.3 /10
The first vehicle i got was terrible, i should have never been given. I had to go back and return. Off road jeep terrible comfort and on gas.

C.balogh

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Jul 21, 2018
“everithing was great”
About Routes: 10.0 /10
Like: n/a
Dislike: n/a

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