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Search for Routes Car Rentals in Orlando

Worst rental ever! Will never go back

Reviewed: Thu, Apr 4, 2019
About Routes: 8.4 /10
We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.
Toyota Corolla image
Routes
Orlando International Airport(MCO)
Orlando
United States
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

M.Cote

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Compact | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Feb 14, 2020
“2019 Nissan Rogue”
About Routes: 10.0 /10
Had a great experience with Routes car rental. Car exceeded my expectations and was clean and new. Pick up was a little slow but to be fair a shuttle full of customers arrived at the same time. Agent did not try to pressure or "scam" me into buying any extra insurance, toll pass or gas. Car return was super easy and fast. Shuttle to and from Routes was also fast and efficient. I would use this car rental co. again and would recommend it to anyone.
About QEEQ: 10.0 /10
Easyrent lived up to it's name. Would use again.

E.Arocho

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Jul 21, 2019
“First car had a large crack in windshield and back bumper was damaged. Scratches all over car.”
About Routes: 7.0 /10
Took guy 15 min when he came back w same car without cracked windshield. Ridiculous to reserve a car and be given one with a cracked windshield from one end to the other and back right bumper damaged.
About QEEQ: 10.0 /10
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Y.Yu

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Jun 28, 2019
“Waited for an hour to get car”
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10

N.Lucas

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Full Size | Nissan Altima or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Apr 28, 2019
About Routes: 8.0 /10
Need more staff to check out.
About QEEQ: 8.0 /10
I had a great value for a full size vehicle. The price had drop even lower than when I booked.

S.GHATTAS

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Intermediate SUV | Kia Sportage or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Sep 21, 2018
“great value for the money”
About Routes: 8.6 /10
Like: the car condition, and the staff professionalism
Dislike: the wait for shuttle

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