I was very pleased with the service that was given.
D.McWilliams
United States
Reviewed: Sat, Jun 30, 2018
About Routes:10.0/10
Like: Pick up was the slowest part, but was good. Check in was fast. I received a free upgrade as what I had reserved was already taken. For as new as they are, things were smooth. The staff were polite and knew what they were doing.
“Routes was understaffed and ill prepared to service customers.”
About Routes:5.7/10
From the time my plane landed until I was in a car, TWO hors had passed. There was over a 45 minute wait for the shuttle alone. This was a quick trip into and out of Orlando, which made a delay like this totally unacceptable. I also had to call my insurance company to prove that I didn't need their expensive insurance.
“Great price and upgraded vehicle, but terrible pickup”
About Routes:7.3/10
Waited a LONG time to get the car. Apparently the employees were on break in the back room and couldn't be bothered by the long line at the desk.
About QEEQ:8.0/10
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I was very pleased with the service that was given.
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