Bait and Hound

FrequentFLyer

United States

Reviewed: Thu, Jul 25, 2019

About Routes: 8.3 /10

Routes is not ready to rent cars to travelers through your website! Counter agent is more a sales person than a customer service agent; their focus is to force the up-sell of peripheral services for the vehicle (insurances, etc.) Routes operates a non-transparent pedatory process. The renter is stuck at their remote location with little or no choice but to buy the additonal coverages and services because renter is stuck and/or eager to leave the situation because the rental process is stretching well beyond 45 minutes. I have rented 100s of vehicles even using EasyRents many times. Routes is the worst that I have experienced around the world and will never select them in an offer by EasyRents again. I suggest that you drop thme from your vendor list for your US domestic travelers but especially your international travelers!

About QEEQ: 10.0 /10

Good platform--I have rented through Easyrentcars on several previous occasions. I recommend vetting your vendor partners more rigorously. Routes is not a good partner. I plan to contact the Florida Better Business Bureau concerning my experience.

Routes

Orlando International Airport(MCO)

Orlando

United States

Medium SUV | Nissan Rogue or similar

1 days rental

Relevant Reviews on Routes Orlando Airport

Lee

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Fri, Sep 13, 2019

“AAA++”

About Routes: 10.0 /10

I have to say...one of the best experiences with a rental company....The agent that assisted in my rental was exemplary. He was informative, courteous and added to my overall vacation satisfaction...thanks so much. Will definitely recommend this company to others and will use again in my future visits.

About QEEQ: 10.0 /10

Mikey

United States

1 days rental

Intermediate | Toyota Corolla or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Thu, Jun 27, 2019

“Positive Experience”

About Routes: 10.0 /10

Good company, a little stingy on the upgrades normally, but you get lucky when they are low on smaller cars and will automatically upgrade you at no charge.

About QEEQ: 10.0 /10

I rent A LOT! and this is one of the best sites with the best coupons and lowest prices.

Baul

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Wed, Jun 26, 2019

“This rental was thru third party booking, the booking was not clear on who was the true company”

About Routes: 7.3 /10

All planning for rental say easy rental cars but last sentence in communication said Routes

J.Brady-Carte

United States

1 days rental

Special SUV | Jeep Wrangler or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Sat, Mar 2, 2019

About Routes: 7.3 /10

My only complaint is that we had an early flight. The location was supposed to open at 6:00 am and the shuttle to the airport was supposed to leave at 6:05. They did not even open their gate/door until 6:10. It may not seem like a lot of time, but when you are trying to make a flight, it could potentially make you miss your flight.

About QEEQ: 10.0 /10