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Live chat Email us Service Code: 7504392034
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Waited for an hour to get car

Reviewed: Fri, Jun 28, 2019
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

A.Trigg

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jul 2, 2019
“Terrible”
About Routes: 2.0 /10
I was never picked up and was charged

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 28, 2019
About Routes: 8.7 /10
Car was great! Excellent condition. The only problem is I had a flight to catch at 6:45 and Routes did not open until 6am which I was not aware of. I assumed there would be a drop box and or instructions on what to do if you have an early flight. There was no drop box to leave the key and car. If this were available I would strongly recommend routes, otherwise if you have an early flight to catch you might want to look elsewhere. It was a great experience minus the drop off mishap.
About QEEQ: 10.0 /10

M.Harding

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Apr 27, 2019
About Routes: 6.7 /10
Pick up at airport took 45 minutes and another hour to get car was very frustrating way to start vacation
About QEEQ: 8.0 /10
Easy to use

l.johnson

View more >
Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Jan 30, 2019
About Routes: 10.0 /10
Reason for the long delay in getting the car I wasn't a where that they don't rent to Florida residents. The girl at the desk was helpful and explained they would have to hold a $1000.00 on a credit card which I did but not everyone would be able to do that.
About QEEQ: 10.0 /10

H.ZAMUDIO

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Economy | Kia Rio or similar
Reviewed: Fri, Aug 31, 2018
“Excellent”
About Routes: 10.0 /10
Like: what i like to most is the people that works there Mike a manager and Kevin general manager , very nice .
Dislike: EVERTHING WAS NICE

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