From the United States
+1-8007618913
From Canada
+1-2897685366
From the United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (domestic calls only)
00308 491 0209
From Poland
+48 732 126 852
From other countries or regions
+1-8007618913
From Taiwan (China)
+886 2 2656 3571
Live chat Email us Service Code: 8609820307
logo_img

Dirty and strong cigarette smell. Different car from the one I booked.

Reviewed: Tue, Oct 1, 2019
About Enterprise: 6.3 /10
I booked a specific Car but when I went to pick it up, They gave me a different Car, which was dirty and had a strong cigaret smell
About QEEQ: 10.0 /10
Everythin ok.
post image
post image
post image
post image
post image
post image
Economy | Seat Ibiza or similar

Relevant Reviews on Enterprise in Spain

Anonymous

View more >
Reviewed: Thu, Sep 24, 2026
About Enterprise: 10.0 /10
Really thoughtful service and super easy to communicate with.
About QEEQ: 10.0 /10

Anonymous

View more >
Reviewed: Sun, Mar 29, 2026
About Enterprise: 8.0 /10
Had to wait more than 2 hours after arriving at Seville Airport before they finally had a car for me. The car itself was fine, just a bunch of scratches… I took photos of every single one! Staff were reasonably polite and, to be fair, they didn’t push extra insurance on me when they saw I wasn’t interested. They just warned me that a single scratch would cost €1,400, which is insanely expensive – easily the priciest company I’ve ever used. I’m used to paying maybe €300–500 for minor damage. I told them fine, I’ll make sure I don’t give you even one new scratch! The deposit was €300 and it was refunded instantly when I returned the car in Barcelona.
About QEEQ: 10.0 /10

Sabina Sinclair

View more >
Reviewed: Sat, Sep 21, 2024
About Enterprise: 6.0 /10
About QEEQ: 10.0 /10

Lee Doyle

View more >
Reviewed: Thu, Apr 11, 2024
About Enterprise: 8.0 /10
Very satisfied
About QEEQ: 10.0 /10

Nicola Billy

View more >
Reviewed: Sat, Nov 4, 2017
About Enterprise: 10.0 /10
Except for spending half an hour to find the rental company, everything else was great.

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to get an exclusive 5% off coupon for new users!
Read our privacy policy - you can easily unsubscribe at any time.