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Live chat Email us Service Code: 4700058307
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We received conflicting information during the car hire period when we had questions about extending

Reviewed: Wed, Sep 4, 2019
About Europcar: 10.0 /10
We received an unexpected upgrade
About QEEQ: 9.0 /10
Intermediate | Skoda Octavia Estate or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Anonymous

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Reviewed: Mon, Jun 8, 2026
About Europcar: 10.0 /10
Overall the communication went pretty smoothly, and even without an upgrade they didn’t make a fuss about anything.
About QEEQ: 10.0 /10

Webb Thackeray

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Reviewed: Tue, Jul 2, 2024
About Europcar: 10.0 /10
Overall satisfied. The vehicle provided didn't have a recognizable brand, possibly a local UK brand. The trunk was large enough to fit four suitcases. However, the two rear doors couldn't be opened from the inside and required someone outside to open them, which was very inconvenient. We tried several times, and it wasn't due to the child lock, unsure of the reason.
About QEEQ: 10.0 /10

Quintion Noel

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Reviewed: Fri, Jun 14, 2024
About Europcar: 8.0 /10
Staff were humorous and provided good service. The only downside was that adding an additional driver was too expensive at £15/day. There was a free shuttle to and from the airport, which was very convenient. The vehicle was in excellent condition.
About QEEQ: 10.0 /10

R.Bradley

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Small SUV | Seat Arona or similar
Reviewed: Wed, Jul 13, 2022
“Disappointing”
About Europcar: 5.0 /10
Our flight was delayed by a day so our original car wasn’t available and we were told only an upgrade was available costing $$$ over the original quote. Very disappointing as I rang QEEQ prior and was advised the same or smaller car would be available It cost me $700 extra over the original booking for 4 days hire !!!
About QEEQ: 8.0 /10
We got stung by Europcar as booked car not available despite advice received from QEEQ rep it would be. We missed a day booking due to cancelled flights but no credit provided

Nic

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Economy | Vauxhall Corsa or similar
Reviewed: Sun, Sep 19, 2021
“Money saving, good quality”
About Europcar: 9.0 /10
Good car snd experience
About QEEQ: 10.0 /10
Much better price than other sites including the rental car companies

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