Very excellent and good service

Great car rental supplier they are easy to contact and very accommodating on our requests

Great experience with free Upgrade and friendly efficient staff with car pickup and simple key drop off in box at counter ! Highly recommended ! Perfect companion car fir our 3 day tripping experience around Hobart and surrounds and some of the Tasmanian east coast !

Very easy booking process and great price.

Still waiting for my deposit to be reimbursed to my credit card 2 months later

Our experience with europcar was terrible. We arrived at the counter in Sydney, and since we showed our license and it was in Spanish they would not give us the car. They needed a translated version of the license and if we did not have one they would not give us the car. We then asked for a refund, but they would not give it to us. We had to translate the license which costed 100 dollars and we had to wait for 3 hours in order to receive the translation. This is ridiculous, we have been all over the world and this has never happened to us. We also went to other cities in Australia and NO ONE asked us for the translated license. We are never renting with this company again, and the staff member has very rude as well. Our experience was terrible, and we lost half a day in the agency