Excellent service and value

My flight was delayed and National was already closed when I arrived. An Alamo employee handled the situation, but I had to wait in line. I had reserved a car seat but waited for several dozen minutes before it was arranged.

Satisfied

National was great no issues.

Everything was great including by far the best price on a vehicle of that size. Only a small issue at booking with credit card security issues due to the fact that the transaction went outside the US. Once that was fixed all good.

Like: We got an upgrade that really did the trick
Dislike: The unexpected transfer charge $300 at the end of the trip, we thought it was already in the charges.

Like: The car was new, in great condition and everything was working perfectly. Drop off was extremely quick and efficient and I really appreciated that. I would gladly rent again!
Dislike: The location was a little hard to find and when I tried to phone to receive directions, nobody answered. However, I ended up asking airport staff how to get in and they told me.