Very good

Terrible

The service was good and the process was simple. However, they were picky about the credit card, which was annoying. The price was relatively cheap though.

When processing the car rental with a credit card, they used a different merchant name for the transaction, which showed up as a purchase on my credit card. Later, they denied making the charge. When returning the car, I was two hours late, and they charged my credit card at eight times the daily rental rate without informing me.

Very good

waited 2 hours 10 minutes in que to collect the car. rude unhelpful staff.guy who gave me the car showed a plastic bit missing from bumper and a scratch on front wing. he said we know about these so don't worry. we waited 20 minutes for someone to accept the car when we came back. they then said the damage wasn't already there as they had no knowledge of it. I said speak to the guy who gave me the car, but he wasn't working that day. total shambles, would never ever use leasys again and if you use this sort of crap outfit I wouldn't use queen either