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2 hours 10 minutes of my life I will never get back

Reviewed: Fri, Oct 1, 2021
About Leasys: 6.0 /10
waited 2 hours 10 minutes in que to collect the car. rude unhelpful staff.guy who gave me the car showed a plastic bit missing from bumper and a scratch on front wing. he said we know about these so don't worry. we waited 20 minutes for someone to accept the car when we came back. they then said the damage wasn't already there as they had no knowledge of it. I said speak to the guy who gave me the car, but he wasn't working that day. total shambles, would never ever use leasys again and if you use this sort of crap outfit I wouldn't use queen either
About QEEQ: 10.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on Leasys in Italy

Conrad Wilhelmina

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Reviewed: Sat, Oct 19, 2024
About DRIVALIA: 2.0 /10
Terrible service.

Pearl Sailsbury

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Reviewed: Thu, Aug 29, 2024
About DRIVALIA: 10.0 /10
The Tiggo sometimes suddenly stops moving; don't panic, just press the gas pedal hard and it will work after a while. Italians are really kind and helpful. After I returned, I asked a mechanic who said it might be an electronic throttle issue. It was a 5000-kilometer new car and seemed fine—didn't expect it to suddenly stop working.
About QEEQ: 10.0 /10

Jesse Lamb

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Reviewed: Sun, Jul 28, 2024
About DRIVALIA: 4.0 /10
The location didn't match the actual address, spent over an hour searching the area. Called the staff, and they just said they were near the train station, then no further assistance was provided.

Renata Oliver

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Reviewed: Tue, Jul 9, 2024
About DRIVALIA: 2.0 /10
The car had scratches all over. We provided photos taken at the time of pickup to prove that the damage was already there. We reported it to the rental company on site, and their staff agreed, but they still came to charge us for the damages.
About QEEQ: 8.0 /10

Guy Haywood

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Reviewed: Tue, Oct 16, 2018
About DRIVALIA: 2.0 /10
Couldn't rent a car at all

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