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paid twice for one car!

Reviewed: Thu, Aug 22, 2019
About Budget: 4.7 /10
First I paid for Easyrentcars 460,47 Euro on the 24th of June. And then I paid again, for the same car in the airport when I picked up the car 363,05 USD According to the Rental Voucher the total charges of the Rental Car is 460,47 Euro and the amount due at pick up is 0,00 EURO I want 363,05 USD back. Laszlo Solyom
Luxury SUV | Chevrolet Suburban or similar

Relevant Reviews on Budget Orlando Intl Airport - Budget

Tony E

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Medium SUV | Ford Edge or similar
Reviewed: Sun, Sep 29, 2024
“Great car hire experience outstanding service from start to finish.”
About Budget: 10.0 /10
Outstanding customer service and support from start to finish !!! Will definitely use again!!!
About QEEQ: 10.0 /10
I was happy with what I paid fair price.
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Anthony Sugrue

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Full Size Van | Ford Transit or similar
Reviewed: Mon, Feb 28, 2022
“Good”
About Budget: 7.0 /10
I informed the staff that I had my own excess insurance but still got charged a daily rate. Not happy with this.
About QEEQ: 10.0 /10
Excellent service

W.Sneddon

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Mini Van | Chrysler Pacifica or similar
Reviewed: Thu, Jan 16, 2020
“Avoid Budget like the Plague”
About Budget: 4.0 /10
Budget didn't have a vehicle for me. I have a disabled daughter and specifically booked a minivan so we had space for luggage and wheelchair. After waiting over an hour at the rental counter I was sent to collect an "upgraded" vehicle. No vehicle in the alloted space - it had been given to someone else. In total over 3 hours before I had a vehicle and was able to leave the airport. Shockingly bad service. Never again!
About QEEQ: 10.0 /10

R.THACKRAY

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Compact | Ford Focus or similar
Reviewed: Sun, Sep 29, 2019
“Reduce pick up lines and times”
About Budget: 8.3 /10
I would suggest that a separate counter be open for people that have already booked cars online and received the paperwork. (fast track) save the customer time and frustration after long flights. Quing for 40 - 50 mins then a further 20 mins at desk
About QEEQ: 8.0 /10

D.Ramos

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Mini Van | Dodge Grand Caravan or similar
Reviewed: Sat, Jul 6, 2019
“Overall it was excellent and i would highly recommend EasyRentCars”
About Budget: 10.0 /10
Budget were excellent and i couldn't fault the counter staff.
About QEEQ: 10.0 /10

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