Would use again!

Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

Received damaged car

cool

The staff at the pick up were quite rude. Car was not washed. Staff at drop off in Exeter were very helpful

The car that i ordered was not available. i was offered an "upgrade" - pick up track.... poor choice. poor condition, broken tail light. got a feeling that the only thing that this company is looking for are ways to make me spend more money (super expensive additional insurance, paiud 100 pounds to rent to kids boosters), etc.

I would like to find out the complaints procedure. While the car we got was fine, we were lied to in terms of what cars were available, this kept changing, we were made to buy extra insurance on the basis of a different car being the only available one (turned out not to be true when we actually picked up the car). We booked an automatic specifically, and were told would would need to wait 6.5 hours if we wanted that. This review form didn't work the first three times I tried to submit it. Had to come back to the page multiple times.