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Search for Easirent Car Rentals in Glasgow

Appalling customer service from Easirent.

Reviewed: Tue, Sep 21, 2021
About Easirent: 6.0 /10
I have never left a review before (good or bad) but my experience with Easirent was so bad I had to. After experiencing an issue with my credit card I was forced to pay for added insurance that I didn't want, with no help or flexibility or suggestions from the counter staff at all, who was visibly delighted to be taking an extra £120 for a service I didn't need or want (despite me offering to pay the full £1600 deposit instead). Later, when trying to contact Easirent to confirm drop off / shuttle arrangements (on a Friday morning) no one answered any of the phone lines, despite multiple attempts throughout the day. On arriving at drop-off, we were told 'the driver hasn't turned up today, so you'll have to get yourself to the airport' - no hint of paying for the taxi, or even calling a taxi on our behalf. Genuinely the worst customer service of any kind I have ever received. I hope my experience was a one-off, but I somehow doubt it.
About QEEQ: 8.0 /10
Fiat 500 image
Easirent
Glasgow Airport(GLA)
Glasgow
United Kingdom
Mini | Fiat 500 or similar

Relevant Reviews on Easirent in United Kingdom

Aries Becky

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Mini | Smart fortwo or similar
Easirent
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Apr 9, 2018
About Easirent: 2.0 /10

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Compact | Volkswagen Jetta or similar
Easirent
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Aug 11, 2022
“My worst of 3 in 6 weeks”
About Easirent: 4.0 /10
Poor CS on pick up with endless hassle to get the car as a local hirer. Seemed focused on selling add ons and to foreign travelers only. Jetta should be medium saloon car not a compact. Had to let family travel by foot in order to transport luggage
About QEEQ: 9.0 /10
Easy to use but should avoid easirent. Poor experience.

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Compact | Ford Focus or similar
Easirent
Gatwick Airport(LGW)
London
United Kingdom
Reviewed: Thu, Nov 28, 2019
“Disappointing customer service on refunds, guess there hoping customers forget and keep profits.....”
About Easirent: 7.7 /10
Been 1 month and still waiting for deposits to be returned. Been on website and says don’t chase us up for deposit returns. If you send an email it says manager will reply with 14 days. What sort of service is this it’s 2019 not 1944

A.Daley

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Economy | Ford Fiesta or similar
Easirent
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Thu, Aug 29, 2019
“No problems at all! Very happy!”
About Easirent: 9.3 /10
Great customer service, explained everything while processing. Will book again!
About QEEQ: 10.0 /10

A.Winstanley

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Full Size Van | Ford Galaxy 7 Seats or similar
Easirent
London Luton Airport(LTN)
London
United Kingdom
Reviewed: Wed, Apr 10, 2019
About Easirent: 6.7 /10
Staff were helpful but there was a long wait for service and for the car to be brought round from storage and handover. The car was good value for money but the interior was dirty and stained.
About QEEQ: 8.0 /10

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