the cost was too much, and it would not let me book the 5 days I wanted without high cost.

There was a minor hiccup when exiting the parking lot, but everything else was great.

Very satisfied, our original car wasn't available, so we got a free upgrade to a 7-seater. The car was new and easy to drive.

The staff at the front desk were nice when we picked up the car. The service was excellent. Returning the car was also simple. The staff in the parking lot checked for issues and confirmed the gas tank was full. They printed the receipt and we were able to leave.

Like: Overall I had a very positive experience and I will definitely use Hertz all of the time The guy who worked at the counter when I picked up the vehicle was amazingly friendly and so very easy to deal with - not sure of his name but he was excellent at his job...Morgan was in the parking garage when I dropped the vehicle off and she was fast and extremely efficient...I tried to tip her but she refused it and asked that I simply fill out the customer satisfaction feed back form...
Dislike: I have no complaints at all - excellent customer service :)