the cost was too much, and it would not let me book the 5 days I wanted without high cost.

Well-known brand, reliable and trustworthy.

The customer service staff were very friendly and patient in explaining everything. The queue was well-organized, and the waiting time was not long.

Smooth and convenient.

Hertz has many service points. We picked up the car in downtown Vancouver, and the process was simple. The reserved model was unavailable, so we got an upgrade to a Golf with only 600KM mileage. My companion initially complained about having to break in a new car (which consumes more fuel during this period), but after 10 days of driving without any issues, it was very satisfying!