Terrible experience

The car rental was away from the airport. I purchased the additional insurance prior to renting the vehicle, but the service person insisted that it was not for full coverage and almost refused to rent until a purchased the additional insurance at the counter. We were unable to locate the gas door which was under the armrest on the door. We had to return the vehicle to the rental car return and go back to refill when showed how to open the gas door.

We feel that we were scammed because they lied and forced you to buy their insurance and forced you to buy the Sunpass if you didn’t have $300,000 in property damage they made you purchase their insurance and it does not say anywhere about that until you get to their counter I will never rent from this place again . We would definitely like a refund !!!

No way everything was bad

I felt like they got you to thier business with the lure of low cost rental, but all the add on BS fee’s were threatening and nerve racking

Like: The fact that it is not a big office with long lines and wait, the staff is friendly and helpful, not a lot of paperwork, it is treamline perfectly.
Dislike: You are good keep it up