Very good

Super quick, no waiting in line at all.

The fuel tank wasn't full when picking up the car, but the staff said to return it at the same level. Nice.

Overall, it was okay. However, when picking up the car, they always try to upsell me on a vehicle upgrade and additional insurance.

They gave us a standard tesla but after a week of driving wound up not keeping the charge. We were driving quite alot from Palm Springs to Phoenix to New Mexico - Tucson and finally had to go back to PHX to exchange the car because it was too stressful having to stop literally every hour to charge the car! The budget team was absolutely excellent in providing great service. They exchanged the vehicle with a long range version which actually worked properly. Honestly tough if youre planning a long trip I would recommend a gas vehicle because its just not worth all the time you will be spending to charge the vehicle - for minimal $ savings. Its a headache

I was apprehensive about using them and was concerned I would be turned away but everything worked fantastic and got such a great deal that I will be booking another vehicle just as soon as I finish this review!

Very long wait at desk counter staff very slow & surly only interested in hard sell of extras Declined everything only to find they still charged me nearly $200 for ins I didn’t want Never use Budget ahain

Price drop worked for us