Car unavailable.

P.McIntosh

Italy

Reviewed: Wed, Aug 7, 2019

About Hertz: 6.7 /10

On arrival I was informed that my choice was unavailable as the vehicle was no longer part of their fleet. I was offered a Fiat 500 convertible to replace it. This vehicle was not in my view "similar" to the Cascada I had paid for. I needed a larger car for the amount of luggage and passengers I was carrying. I am extremely disappointed with the service i received and have paid too much for the vehicle i drove which was a Fiat 500L.

About QEEQ: 8.0 /10

Hertz

Milan Malpensa Airport(MXP)

Milan

Italy

Convertible | Opel Cascada Cabrio or similar

1 days rental

Relevant Reviews on Hertz MILAN MALPENSA AP T1

Allen Bertram

Italy

1 days rental

Hertz

Milan Malpensa Airport(MXP)

Milan

Italy

Reviewed: Sun, Dec 15, 2024

About Hertz: 10.0 /10

Hertz, being a large company, generally provides good service at their locations. At 9 AM, there was no queue, and there were two staff members available. Although they tried to upsell insurance, you can simply decline it. They were able to fulfill my booking requests, and the staff spoke decent English. I originally booked a Fiat 500 manual, but they didn't have the car available. They first asked if I wanted to upgrade to a Fiat 500 automatic for a fee, which I declined. Eventually, they upgraded me to a compact SUV from a brand I hadn't heard of, DR., which upon research turned out to be a rebadged Chery Tiggo. Considering that I would be driving mostly in the Swiss countryside, the higher ground clearance was acceptable. The car had over 40,000 kilometers on it but was in good, clean condition. If I had been driving mainly in Italy, I would have rejected it due to the challenges of parking a vehicle of that size in urban areas.

About QEEQ: 10.0 /10