Fairly enthusiastic, overall a good experience!

Extremely inefficient. It took over an hour from queuing to get the car, and the car given had not undergone a safety check. The rearview mirror was broken, but they still tried to hand over the car to me. After complaining, I waited another 1.5 hours to get a new car. The replacement car was severely damaged all around the body, and the gas tank was only 80% full. I have been renting cars in Europe for over 10 years, and this is the first time I have encountered such a situation. It is truly disappointing!

Excellent value for money, very affordable prices for renting a good car. The staff were polite.

I have a Hertz Gold Card, which made the pick-up process quick and efficient. However, since QEEQ couldn't link my account, the staff had to spend some time re-doing it.

They charged me more than I was quoted and would not give me the car until I had paid extra