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I should be compensated for spending two weeks sweltering in a car- the wind roaring from the winows

Reviewed: Tue, Jul 30, 2019
About Europcar: 7.0 /10
The Vauxhall I was provided was NOT EQUIVALENT to the Skoda Octavia I booked. The Blutooth dis not work (greyed out in the menu). The AIR-CONDITIONING DID NOT WORK (in the hottest two we3eks in England's history)!!!
Intermediate | Skoda Octavia or similar

Relevant Reviews on Europcar LONDON HEATHROW AIRPORT

Susanna Tomlinson

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Reviewed: Thu, Jun 19, 2025
About Europcar: 2.0 /10
They aggressively push for upgrades and insurance, and their attitude immediately worsens if you refuse.
About QEEQ: 10.0 /10

Zenobia Oscar

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Reviewed: Sun, May 18, 2025
About Europcar: 2.0 /10
Too many upsells and hidden charges.

Rosemary Godwin

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Reviewed: Sat, Oct 12, 2024
About Europcar: 2.0 /10
The sales agent used an excuse to offer an upgrade during pickup, but the upgraded car was priced more than double the market price for similar vehicles. The next day, at another branch of the same company in a different city, we requested to switch back to the original model. The staff said the switch was possible but the extra charges would not be refunded.
About QEEQ: 10.0 /10

Janet Bob

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Reviewed: Thu, Aug 15, 2024
About Europcar: 8.0 /10
The car was in great condition, and the service was efficient.
About QEEQ: 8.0 /10

Tom Cotton

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Reviewed: Fri, Feb 23, 2024
About Europcar: 10.0 /10
Overall service was good, explanations were clear at pick-up.
About QEEQ: 10.0 /10

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