Very satisfied, especially convenient, the whole process was smooth, and the car was very new.

Quite satisfactory.

Counter staff/owner was great!

Great prices/easy to book

Car was very good. Spacious and easy to drive. The rental location itself in Toronto airport was hard to find. We spent almost 30 mins trying to find the right location. Drop off was relatively easy.

Easy to use app and booking is quite simplified. Customer service is also prompt and give quick resolutions.

Like: We were pleased that we could pick the rental vehicle up in Medicine Hat and return it in Winnipeg. EasyRent was the only agency that allowed for this option. Not sure what we would have done otherwise.
Dislike: It was a fairly expensive rental; I imagine that we were penalized because we were dropping the car in Winnipeg. Also, we were about 20 minutes past the hour on our drop off and were charged an additional $30. That didn't seem quite fair. Otherwise, we were delighted with the arrangement and appreciated the fine service.