The practice of upselling insurance and suggesting a model change is very unpleasant. The main goal seemed to be to increase my expenses without considering my actual needs, which I do not appreciate. The condition of the car was very poor. I've rented cars in France many times before, and this is the first time I've encountered such a situation.

Overall, it was pretty good. Although the staff at the front desk didn't speak good English and tried to upsell me to a higher-end model, it's understandable. It was just a sentence or two, and when I declined, they didn't press further. Besides that, everything else was fine. Hmm, the location was hard to find also.

The car exceed our expectation. Was offered an upgrade at a discounted price which was nice. Did mention insurance but wasn’t forced upon us like some other company. Over all the speedy pick up que is faster as we booked via EasyRentCars. Compare to walk in customers but still waited for 45 mins which is not great. Return is a much more speedy affair less than 5 mins. Overall a pleasant experience.

This platform is perfect to book a car highly recommended in fact already done so to friends and family. Will be the first choice to book car abroad.

Great help from Mark in Villeurbanne who did not hesitate to stay a bit more in the office for me to leave the car. Greta customer service.

I requested a Peugeot with automatic transmission, but I got a Jeep. The Jeep was fine but seemed too big a car for those tiny streets in France. Maybe need to have a few more small cars available with automatic transmission in their fleet. I know that the vast majority use manual over in Europe, but some tourists don’t. Overall it was a lovely time driving around beautiful French countryside.

It was easy. Thanks so much for the availability of the insurance package to purchase in advance.