The car is new and the service is excellent.

Not too many people in line; the working efficiency is acceptable.

Everything went smoothly, and the service was good. The young black man who helped us change cars was very responsible.

Car was great, staff friendly and efficient - would use them again.

At Abbottford airport , need more staff and staff need more training. I waited there for 39 mins in line and after 39 mins wait staffs said they don't have any car . Where other guy in staff talking to his co-worker chatting and laughing . Have no intention to serve customer, they said i made booking at other locations I have to go to other locations for pick pick up car. When i arrived other location my booked car was given to other people . Totally they don't care about booking I have to pick other car or they said i have to go back to airport I wasted almost 2 hours in just getting car. They give other which is more expensive .