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Great car but too long a wait on pick up.

Reviewed: Thu, Sep 8, 2022
About Hertz: 9.0 /10
The wait time at pick up was too long. The competitor cleared the line whilst only two customers were dealt with by Herrz. The car condition was not as originally noted, but was rectified when brought to the attention of staff. We were 45 minutes later than planned leaving the Hire car park. The drop off process was very quick and seamless. The car was very comfortable and perfect for our trip. Staff were friendly and polite.
About QEEQ: 10.0 /10
The booking platform was effective. Once booking made, however, I continued to see recommendations for my booked dates on the app.
Small SUV | Toyota RAV4 or similar

Relevant Reviews on Hertz CALGARY INT'L AP

Irene London

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Reviewed: Sun, Jan 28, 2024
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Harvey Louis

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Reviewed: Mon, Jul 22, 2019
About Hertz: 2.0 /10
Extra charges for car return, rude attitude from counter staff, currently in discussion, targeting non-English speaking Chinese people.
About QEEQ: 8.0 /10

Abraham Bronte

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Reviewed: Wed, Jul 25, 2018
About Hertz: 4.0 /10
Waited over an hour to pick up the vehicle

Novia Springhall

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Reviewed: Tue, Jan 10, 2017
About Hertz: 10.0 /10
Picking up the car at the airport was very convenient, the car was in excellent condition, and the service was great. Renting the car for a week was very cost-effective. The only issue was that the car return location in Vancouver was in the underground garage of a building, and the HERTZ sign was very small, which caused some trouble as we had to circle around the building once.
About QEEQ: 10.0 /10

G.BRAAK

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Medium SUV | Ford Edge or similar
Reviewed: Wed, Jan 17, 2024
“Buena”
About Hertz: 9.0 /10
Para arrendar no estaba en linea la opción con neumáticos para nieve (muy importante en Calgary) en invierno).Eso hizo demorar y no conocer el costo con anticipación. Al coche también faltaba la opción calienta volante.
About QEEQ: 8.0 /10

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