I got allocated different car and Avis staff said that they made a mistake and allocated wrong car. Why would I pay extra money for luxury car if I would get average SUV car at the counter. I had to wait over one hour to get the proper car as it was needed to be cleaned.
After returning the car, I got a receipt, but on bank statement I got over charged which I haven’t heard from Avis, so I had to send an email to the customer service and I haven’t received any email.
AVIS upgraded our rental to a Hyundai Tucson, which was much appreciate as there were more boot space.
About QEEQ:10.0/10
It was easy to use. Price drop was helpful as I manged to save another 5% off my booking.
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