The car pickup process was acceptable except for the aggressive promotion of insurance.

Great service

We chose an MVP model considering we had a lot of luggage for four people. When we got to the store, we were given a Ford Focus instead, and switching to an A4 required an extra fee. We had no choice but to pay more. The A4 just barely fit our luggage. The car rental company's service was very good overall; they were very friendly and smiling throughout the process. In the end, we also bought basic insurance without any issues. Returning the car was also very amicable.

I’ve been upgraded on arrival. The guy at the airport was waiting for my late in the evening flight from London.the guy reassured me about further changes so I wasn’t stressed at all. Delivery didn’t take more than 5 minutes.

Online booking very quick and simple.Very reliable service!