Satisfied

I came 3.5 hours earlier than planned. They offered a car at an extra of 70€ a day or wait until my time. I waited the 3.5 hours. They gave me the car that they were going to charge me 70€. This is not a great service from Europecar. Also the full insurance was very expensive. 35€ per day. This should not be the case.

You have a great service. Your personal called me to assist. Nothing could be done as it was up to Europecar but I appreciated that you were available. I would book with Qeeq again.

They told me to make an upgrade because they havent the car I rent. So when I returned the car, the amount was different. But I didnt ask to have an upgrade. So we complained in Niza and I home it resolve this problem.