Easy to locate.

Great experience. Although I had to wait 50 minutes to pick up the car at 3 PM, I returned to the site at 8 PM, and there was still staff waiting. The vehicle was nearly brand new, with only 17,000 kilometers driven. It had strong performance and easily accommodated 7 people plus 3-4 large pieces of luggage.

Need to be more clear on the GPS device. It’s offered in the original quote so we expected to at least have an option to get one. At pick up no option was given to use a portable GPS device. Our only option was via an app on our Mobile phone device. When travelling we don’t always want to use our data roaming on our phones so a portable device is useful. Nowhere in the quote that it said it was not available. Was an issue at the start when no options given

No. All good

The vehicle was clean.

Car was a little banged up on the outside but the damage was noted. Just door dings and scratches. The trunk smelled really bad and I avoided putting anything back there until the day after. The pickup took way too long. The user was helpful but didn't prioritize the fact that we were there with a reservation properly. He took multiple calls and didn't put them on hold while getting our rental pickup competed. The chair that I was sitting on had him under it and got stuck to my leg, I was wearing shorts so it was very difficult getting it off. Ripped out a quarter size of my leg hair.

Easy to use and flawless site. It came up as much cheaper than anyone else.